FAQ

Hiring a professional company to clean your home on a regular basis can have many benefits including.. *Stress reduction *More free time *A healthy sanitized environment *Protects your investment (whether you own your home or hope to receive your damage deposit back as a tenant, a maintained home can keep the value up and keep your landlord happy) *Creates a welcoming space for guests

Having a cleaning business maintain your home can be expensive depending on a few factors, but it isn't always. Common questions we'll ask are how often do you require cleaning? What condition is your home in on a regular basis? And what is your budget around our rates? Motherly Housekeeping will always be honest with what we can accomplish with our scheduled time, and how often we believe you need servicing based on how busy you and your household are.

Motherly Housekeeping only services 10km within downtown Whitehorse, with Main Street being the pinpoint. We reserve the right to refuse service to homes that are inaccessible by snow, poor road condition, or limited/distanced parking. Please feel free to send us an email to discuss possible exceptions with a travel fee.

No. You are not required to provide any cleaning supplies or equipment for us to use. The only exception is that we do not provide toilet brushes or brooms/dustpans for regularly scheduled clients.

At Motherly Housekeeping, we prioritize the health of your home, your family, and the environment. A large percentage of the products we use are environmentally friendly and carefully chosen to be safe for children, pets, and those with sensitivities. While we strive to use green, non-toxic solutions wherever possible, there are occasional situations that require stronger, specialty products to achieve the level of cleanliness and sanitation needed. In these cases, we use them thoughtfully and only when absolutely necessary—always with your safety and comfort in mind. If you have specific product preferences or sensitivities, we’re happy to work with you to ensure your home is cleaned in a way that aligns with your values and needs.

Motherly Housekeeping is not always accepting new clients, as availability is limited and many of our clients remain with us long-term. However, as our schedule evolves and our team continues to grow, openings may become available. We invite you to reach out to inquire about current availability or to request placement on our waitlist for ongoing service opportunities. We appreciate your interest and look forward to the possibility of working with you in the future.

Motherly Housekeeping is a locally owned and operated business proudly serving Yukoners, with over seven years of experience in the cleaning industry. We prioritize clear and consistent communication, ensuring our clients always feel valued and understood. Reliable and efficient, we are committed to maintaining confidentiality and providing a judgment-free experience—no mess is ever too big for us. In fact, we welcome it! Our cleaning products are safe for your family and home, smell wonderful, and leave your space feeling fresh, clean, and polished.